Bennu Group is the world’s leading business process and performance transformation network. We deliver the insight, tools, networking, best practice methods and training necessary for professionals and practitioners to make the right decisions, without exception.
We work with the senior executives, IT and process professionals charged with increasing the effectiveness of your organization's business processes to deliver increased customer loyalty, higher revenues and reduced operating costs. Our contribution comes when your organization has 'hit the wall' in terms of delivering increased productivity by using traditional BPM (Business Process Management) techniques and you are under significant personal pressure to breakthrough this performance barrier.
Learn more about the BennuGroup network here.
(ps - Are you a LinkedIn member? Join the LinkedIn Bennu Group Network here...)
By Terry Schurter on April 27th, 2008
Change. What a powerful word. For most people the word “change” elicits an immediately reaction. The word “change” has meaning… but what meaning does it have for you?
The study of human nature tells us that change elicits a primordial response of fear or at least caution. Change means things are not going to be the same and our basic instinct is to pull back into a defensive response of fight or flight because if things are not the same then whatever is different could pose a threat to us!
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By admin on May 1st, 2008
The recent Dubai Certified Process Professional class was a resounding success with a dozen delegates across the country graduating to Certified Process Professional Level 3 (CPP3). 
In Association with Bennu Group partners EBTRAC of KSA Bennu Lead Coach Don Smith (fourth from the left) led representatives from the Middle Easts major corporations through The Customer Expectation Management Method (CEMM) and how to optimize, align and innovate any process to achieve Triple Crown benefits (reduced costs, improved revenues and enhanced service simultaneously) through Successful Customer Outcomes.
The Middle East series is such a resounding success (this was the fifth course in the area in 3 months) that EBTRAC with Bennu will be running additional sessions over the next few months..
Upcoming Middle East seminars and workshops include Bahrain, UAE, Egypt and KSA
The content of the CPP programme is available from this link.
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By Terry Schurter on April 27th, 2008
Change. What a powerful word. For most people the word “change” elicits an immediately reaction. The word “change” has meaning… but what meaning does it have for you?
The study of human nature tells us that change elicits a primordial response of fear or at least caution. Change means things are not going to be the same and our basic instinct is to pull back into a defensive response of fight or flight because if things are not the same then whatever is different could pose a threat to us!
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By admin on April 23rd, 2008
Post script - what an event that was! Lord Seb Coe (Director of London 2012 Olympics and Gold Medalist) inspired us with is understanding of Successful Customer Outcomes (well he did win the games against Paris, Moscow, New York and others). His insights into alignment to customer need through process and business excellence provided us all with much food for thought.
There were several exceptional ‘talks’ and the Awards process with global representatives was simply stunning.
There’s a review with downloads coming soon for members.
Well done IQPC for the splendid organization at Londons premier Queen Elizabeth 2 centre. 
With 44 top notch speakers and 57 sessions over two days this is Europe’s premier annual event for those folks interested in all things Process. Also featuring the Annual awards we have submissions from more than 20 companies across categories including Innovation, manufacturing, financial services, fast track and technology. Steve Towers delivered his keynote on the theme of “Process Excellence to Business Excellence” and featuring several new case studies and 2007-8 research findings from the Bennu Group. Full members will be able to download the presentation later in the week - now onsite! Click here and get it now. 
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By Terry Schurter on April 23rd, 2008
Not sure which of our open training courses you wish to attend? Maybe you should consider visiting the great state of Texas in May - its your chance to meet the Thought Leaders.
The upcoming CPP open course in Texas is a very unique event. The course, lead by Bennu Group CEO Terry Schurter will also see visits by Steve Towers (SVP - EMEA Bennu Group), Alex Morse (Bennu Group Chief Architect), John Corr (Managing Partner CloseQuarter) and Alexandra Durcikova (Professor University of Arizona and Certified CPP Coach).
Dallas BPM Training
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By Editor on April 11th, 2008
With 44 top notch speakers and 57 sessions over two days this is Europe’s premier annual event for those folks interested in all things Process. Also featuring the Annual awards we have submissions from more than 20 companies across categories including Innovation, manufacturing, financial services, fast track and technology. Steve Towers will be delivering his keynote on the theme of “Process Excellence to Business Excellence” and featuring several new case studies and 2007-8 research findings from the Bennu Group. Full members will be able to download the presentation later in the week.
If you want to book last minute and join several hundred Process & Performance explorers, guru’s and Masters visit www.iqpc.com/uk/processexcellence/2020
Several Bennu Group people will be there so make yourselves known to Steve Towers or John Corr and they may even buy you a drink in the wonderful Queen Elizabeth 2 Centre.
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